Privacy Policy

We collect different types of information to provide and improve our Service. The information we collect includes:

• Personal Information. Information you voluntarily provide, such as your name and email address (for example, when you create an account or contact us).
• Usage Information. Data about how you interact with the Service, such as the recipes you view, features you use, and how long you spend on the app.
• Device and Technical Information. General information about the device you use to access the Service, including device type, operating system, browser type, and IP address. This helps us ensure the Service works properly and allows us to troubleshoot technical issues.

We do not collect sensitive personal data (such as health information or payment details beyond what is necessary for subscriptions) unless you voluntarily provide it.

We use the information we collect for the following limited purposes:

• To provide, maintain, and improve the MealMend Service.
• To communicate with you, including sending important updates, new recipe notifications, or responses to your support requests.
• To personalize your experience within the app (such as remembering your dietary preferences).
• To analyze how users interact with the Service so we can improve its functionality and user experience.
• To detect, prevent, and address technical issues or fraudulent activity.
• To comply with legal obligations.

We only use your information for the purposes described above and do not use it for unrelated purposes without your consent.

We only share your information in the following limited circumstances:

• Service Providers. We may share information with trusted third-party companies that perform services on our behalf, such as hosting, analytics, email delivery, or customer support. These providers are contractually obligated to protect your information and may only use it to provide services to us.
• Legal Requirements. We may disclose information if required to do so by law, regulation, legal process, or governmental request.
• Protection of Rights. We may share information when we believe it is necessary to protect the rights, property, or safety of MealMend, our users, or others.

We do not share your information with third parties for their own marketing purposes.

We take the security of your personal information seriously and implement reasonable technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data during transmission (such as HTTPS).
• Secure storage practices for personal information.
• Restricted access to personal data, limited only to authorized personnel who need it to perform their duties.
• Regular review and updating of our security practices and technologies.
• Use of reputable third-party service providers that maintain appropriate security standards.

While we strive to protect your information using industry-standard security measures, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security of your data. In the unlikely event of a data breach that compromises your personal information, we will notify affected users and relevant authorities as required by applicable law.

Depending on your location, you may have certain rights regarding your personal information. These may include:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate or incomplete information.
• The right to request deletion of your personal information.
• The right to object to or restrict certain processing of your data.
• The right to withdraw consent (where processing is based on consent).
• The right to data portability (in some jurisdictions).

To exercise any of these rights, please contact us at privacy@mealmend.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before fulfilling certain requests.

MealMend is not directed to, and does not knowingly collect personal information from, children under the age of 13. We comply with the Children's Online Privacy Protection Act (COPPA) and similar laws.

If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take reasonable steps to delete that information from our records as quickly as possible.

Parents or guardians who believe that their child has provided us with personal information may contact us at privacy@mealmend.com. Upon verification, we will promptly delete the information and take appropriate steps to prevent further collection.

We do not knowingly allow children under 13 to create accounts or use the Service. If you are under 13, please do not provide any personal information to MealMend.

MealMend uses cookies and similar tracking technologies to enhance your experience on our website and app. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our Service.

You can manage or disable cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling essential cookies may affect the functionality of the MealMend website or app. When you first visit our website, you may be presented with a cookie consent banner where you can choose your preferences.